Community Guidelines

The Saina community feed lets you share photos of beauty products, experiences with them, captions, comments, and likes with other Saina users. These guidelines apply to everything you post there. They sit alongside our Terms of Service — accepting them in the app is required before your first post or comment.

The community is for sharing product experiences, not conflict:

• No harassment, bullying, insults, or personal attacks.
• No hate speech or discrimination on any basis, including religion, nationality, gender, or appearance.
• No sexually explicit, violent, or shocking content.
• Respect local law and culture — content must comply with the laws of the UAE and the wider region where Saina operates.

• Share real experiences with real products. Do not post misleading claims, fake reviews, or content designed to manipulate.
• No spam: repeated posts, irrelevant advertising, referral schemes, or link farming.
• Only post photos you took or have the right to share. Do not post other people's photos, or photos of people who haven't agreed to appear.
• Product experiences are personal, not medical advice — see the "Not medical advice" section of our Terms.

Every post and comment has a report option, and every user can be blocked. Blocking someone hides their posts and comments from you and yours from them, immediately. Reports go to our moderation team, who review them promptly and can remove content that breaks these guidelines. Reporting is anonymous — the person you report is not told who reported them.

Content that breaks these guidelines is removed. Depending on severity and repetition, we may also restrict or terminate the posting account, as described in the Terms of Service. Removed posts and their images are taken down everywhere in the app.

We aim to review reports quickly. If you believe something was removed in error, contact us at the address below.

Questions about these guidelines can be sent to hello@sainaapp.com.