Contact us
Have a question, suggestion, or press inquiry? We'd love to hear from you.
User support
Have a question about the app? Need help with a scan? Check our FAQs below or email us directly.
Browse FAQs →Press inquiries
Are you a journalist? Contact us for press materials, interviews, and media partnerships.
View Press Kit →General contact
Want to reach the team? Send us a message and we'll get back to you as soon as possible.
hello@sainaapp.com →Frequently asked questions
How does Saina calculate product scores?
Saina evaluates each product based on the ingredients listed on its label. We analyze potential health risks including endocrine disruptors, irritants, allergens, and comedogenic ingredients. Each product receives a score from 0-100, with corresponding grades from A (excellent) to F (bad).
Is Saina actually independent?
Yes — genuinely. Saina doesn't take money from brands or manufacturers in any form. No one can pay for a better score, a placement in the app, or to have a product pulled from the database. The plan is to fund the project entirely through user subscriptions, so the only people we answer to are the ones using the app.
Which countries will Saina be available in?
Saina is currently in pre-launch. We're building out our product database with a focus on cosmetics and skincare in the Middle East, and we'll expand from there.
How big is the product database?
We're actively building out the product database ahead of launch. Coverage and update frequency will be shared here once we go live.